In the Federal government, individuals who are assigned to their first supervisory position are required to received training in their human resource management responsibilities. The purpose of this training is to provide participants with the competencies (the combination of skills, knowledge and abilities need to meet the demands of a supervisory position) needed to be successful as a new – or experienced – supervisor. The course can also be modified to provide refresher training on topics selected by the client. The length of the course can be selected by the client and typically ranges from 2 to 5 days.
Typical topics include:
- communication skills;
- labor-management relations;
- performance appraisal;
- workload;
- staff and team management;
- time and attendance;
- staff practices;
- employee development as it relates to organizational needs;
- ethical conduct and the role of the supervisor;
- employee conduct, rights, and performance issues;
- Merit Systems Protection Board; and
- Organizational performance improvement.